Payment



How do I pay for bookings, gift cards and memberships?

You can pay by card or by Paypal. If you have redeemed a gift card or purchased more than one booking at checkout you may have store credits, you can use these store credits to pay for bookings too.

Is your check-out secure?

Yes, our check-out process using the most secure providers available. You can learn more about Stripe here and Paypal here.

Do you store my credit card information?

No, we do not store you payment information at all. We only store the payment reference provided by the payment provided once you have completed payment.

Can if get a refund if I cancel my booking?

You can cancel your booking at any time, up to the 24 hours before the booking time. When you do this we will automatically issue you a store credit which you can use to re-book at another time. If you do need a cash refund send us an email at admin@ahhawellnessspa.com.au and we will process your refund within 5 business days.